Yes, a valid passport is required. The tour includes a train ride from Skagway, AK to Fraser, BC, where everyone must clear Canadian customs, and you’ll also cross back into the US by bike. All guests must have the necessary documents to travel. Please note we cannot provide refunds if you arrive without a passport.

There is a minimum age of 13 years old to participate.

The maximum weight is 270 lbs.

Comfortable walking/sport shoes and layered clothing are recommended. Rain/wind jackets and pants, and warm gloves are provided if required.

Minimum height to participate is 4'6" / 138 cm.

Yes, riding a bicycle is necessary to participate in this tour. Guests must be comfortable riding a bicycle at speeds of 15–20 mph, using hand brakes to control speed, and pedaling during portions of the ride (this tour operates on roads shared with vehicle traffic)

The ride covers about 15 miles, mostly downhill. While most of the ride is coasting, participants should be prepared for some pedaling, including one short uphill section that can also be walked. The final 3 miles are flat and require light pedaling through town.

The tour runs in most weather. We provide rain/wind jackets, pants, and warm gloves if needed. We recommend comfortable shoes and layered clothing. A support van is available for extra gear, and guests can ride down anytime if they wish.

Guests should be able to ride a bike for 15 miles. The route is mostly downhill, with speeds of 15–20 mph, requiring regular use of hand brakes. Some pedaling is needed, and the tour takes place on roads shared with vehicles.

The train ride to Fraser, BC takes about 1 hour and 45 minutes and offers scenic views along the way.

Guests who prefer not to ride can take a ride back to town. To ensure your group sits together, we recommend booking everyone on the train and bike tour, as assigned seating on the train is only guaranteed for tour participants. Please note there is no discount for taking the shuttle instead of biking.

The tour uses Trek Marlin hard-tail mountain bikes, fully equipped for riding in any weather. These are standard bikes; e-bikes are not available.

Backpacks, small bags, and purses are allowed on this tour.

Yes, each train car on the White Pass Railroad is equipped with a restroom. Facilities are available in Fraser, BC before departing on bikes back to Skagway.

Guests meet at the local bike shop at 307 5th Ave in Skagway at least 15 minutes prior to the tour. Fully detailed instructions are included on your finalized ticket vouchers.

Check out other frequently asked questions here!