Guests must be comfortable walking short distances on uneven and occasionally icy surfaces. Guests will need to be able to navigate 2 18-inch steps on their own, to get into and out of the aircraft.

You will be outfitted with NEOS brand overboots that slip over your shoes. They are large boots with traction soles, available in sizes XS - XXL. They fit U.S. Men's sizes 3-17 and U.S. Women's sizes 4.5-15. For EU sizing information, please reach out to us! Snow boots are provided for children to wear instead of their current footwear.

For guests whose feet will not fit in the overboots, Yaktrax brand elastic traction cleats are provided. If you think you may need this option, please be sure to wear thick socks and close-toed shoes that can be exposed to ice and snow.

You may bring a bag with personal items, but all bags will have to be left at the base in a locked container during the tour. The following items are not permitted on the aircraft:

Carry-on bags of any kind (incl. camera bags, purses, backpacks)
GoPro extension poles or selfie sticks
iPads, iPad minis, or any other tablets
Drones
Animals of any kind (incl. service animals)
Food or beverages
Any smoking products including e-cigarettes

For safety reasons, service animals are not allowed on this tour.

No, no bags are allowed in the aircraft. Any necessary items for the infant will need to be stored in someone's pockets.

Personal walking sticks are not allowed on this tour as they will extend too deep into the snow and become a safety issue themselves

Yes, you can bring your camera. Camera bags are not allowed and we recommend having a neck strap. Professional pictures are taken and available for guests to purchase on the day of the excursion.

Yes, the dogs love human interaction and the musher's will let you get close and snuggly with their team.

You will be given the opportunity to run the sled alongside our professional musher if you wish.

Wildlife is abundant in Southeast Alaska and sightings are possible on any tour, however this is not a designated wildlife tour and nothing can be guaranteed.

Most guests choose to utilize a baby carrier. You are able to wear the carrier in the aircraft, but the baby is not allowed to be in the carrier for the helicopter portion. They need to be outside of the carrier and seatbelt on the adult’s lap, per the FAA. If your infant is walking, small boots will be provided for them!

Yes, noise-blocking headsets are provided for all guests, including infants.

The average temperature is between 15-20°F cooler than on the ground

Layers are always key in Southeast Alaska during the summer. This should include waterproof outerwear, long pants, gloves, a hat, and sunglasses. We strongly encourage bringing sunglasses as well; the sun's glare off the ice and snow is much stronger than you might expect (even on an overcast day).

There is a maximum of 6 passengers per helicopter, depending on weight and balance. While our local team always tries their absolute best, they cannot guarantee that groups will stay together, as the safety, weight, and balance of each helicopter in the departure is of the utmost importance. If your party is larger than 6 passengers, multiple helicopters will take your group and land at the dog sled camp together.

There are two front seats and four rear seats; FAA safety guidelines require seating positions to be assigned based on weight and balance of all passengers for each helicopter.

Each sled can accommodate 4 guests.

Water and hot beverages are available at the helicopter base. No food or drink is provided while on tour.

There are restroom facilities at the helicopter base before you depart on your tour, but there are no restrooms available on the glacier.

Check out other frequently asked questions here!