There is a maximum of 6 passengers per helicopter. If there are more than 6 passengers, multiple helicopters will fly at the same time and land on the glacier together.
You will be outfitted with NEOS brand overboots that slip over your shoes. They are large boots with traction soles, available in sizes XS - XXL. They fit U.S. Men's sizes 3-17 and U.S. Women's sizes 4.5-15. For EU sizing information, please reach out to us! Snow boots are provided for children to wear instead of their current footwear.
For guests whose feet will not fit in the overboots, Yaktrax brand elastic traction cleats are provided. If you think you may need this option, please be sure to wear thick socks and close-toed shoes that can be exposed to ice and snow.
You may bring a bag with personal items, but all bags will have to be left at the base in a locked container during the tour. The following items are not permitted on the aircraft:
Carry-on bags of any kind (incl. camera bags, purses, backpacks)
GoPro extension poles or selfie sticks
iPads, iPad minis, or any other tablets
Animals of any kind (incl. service animals)
Food or beverages
Any smoking products including e-cigarettes
Personal walking sticks are not allowed on this tour as they tend to slip on the ice. We have glacier trekking poles with spiked bottoms available for use upon request.
Yes, you can bring your camera. Camera bags are not allowed and we recommend having a neck strap.
Most guests choose to utilize a baby carrier. If your infant is walking, small boots will be provided for them!
No, no bags are allowed in the aircraft. Any necessary items for the infant will need to be stored in someone's pockets.
Yes, noise-blocking headsets are provided for all guests, including babies.
Layers are always key in Southeast Alaska during the summer. This should include waterproof outerwear, long pants, gloves, a hat, and sunglasses. We strongly encourage bringing sunglasses as well; the sun's glare off the ice and snow is much stronger than you might expect (even on an overcast day).
There are two front seats and four rear seats; FAA safety guidelines require seating positions to be assigned based on weight and balance of all passengers for each helicopter.
The average temperature is between 15-20°F cooler than on the ground.
Wildlife is abundant in Southeast Alaska and sightings are possible on any tour, however this is not a designated wildlife tour and nothing can be guaranteed.
There are no age restrictions for this tour. Children under 2 are free and must sit on an adult's lap. On a child's second birthday they become a ticketed passenger and need their own ticket. This policy is set by Federal Aviation Administration regulations.
Water and hot beverages are available at the helicopter base. No food or drink is provided while on tour.
For safety reasons, service animals are not allowed on this tour.
Guests must be comfortable walking short distances on uneven and occasionally icy surfaces.
There are restroom facilities at the helicopter base before and after you depart on your tour, but there are no restrooms available on the glacier.
Please report proper weights of all guests (including the weight of clothes and boots). Inputting improper weights, or selecting the wrong passenger type can lead to cancellation without refund. Please be aware that every guest is individually weighed at the helicopter base.
Check out other frequently asked questions here!