Inclusions:

• Roundtrip transportation
• Traction overboots
• Rain jacket if needed
• Water and hot beverages are available at the helicopter base
• Infants under 2 years old are free and do not require a ticket. Please indicate that you are traveling with an infant during checkout.

Requirements:

• Guests must be comfortable walking short distances on uneven and occasionally icy surfaces
• Passenger names and weights are required by the FAA for passenger safety and comfort, as well as weight and balance calculations for flight manifesting. Any passenger whose weight is 250 pounds (113 kilograms) or more fully clothed at the time of departure will have a surcharge fee added to the ticket price at the time of booking.
• Guests should wear appropriate clothing for glacier temperatures (15-20°F cooler than ground level) and wear close-toed shoes. See FAQ for further details.

Duration: 2.75 hours. Tour times below are approximate:

• 30 minutes transportation from downtown Juneau
• 50 minutes helicopter flightseeing
• 15-minute first glacier landing
• 15-minute second glacier landing
• 30 minutes transportation back to the cruise ship terminal

Meeting Instructions:

• This tour meets in front of the Mt. Robert's Tramway building. Fully detailed instructions are included on your finalized ticket vouchers.

ADA Accessibility of Tour:

• This tour is limited mobility accessible. Guests who use wheelchairs or scooters must be able to walk approximately 100 feet to and from the helicopters and be able to navigate the 18-inch steps into the helicopter mostly unassisted. The natural surface of the glacier can be uneven and cracked. Due to liability reasons, our employees cannot lift guests in or out of the helicopter. Staff will be there to lend a helping hand, though ultimately guests are responsible for navigating these steps on their own. There is limited space for collapsible wheelchairs and walkers. There is no storage available for motorized scooters. Please leave a comment during checkout if accommodations for collapsible equipment will be required on tour.

What is provided on this tour?

You will be outfitted with NEOS brand overboots that slip over your shoes. They are large boots with traction soles, available in sizes XS - XXL. They fit U.S. Men's sizes 3-17 and U.S. Women's sizes 4.5-15. For EU sizing information, please reach out to us! Snow boots are provided for children to wear instead of their current footwear.

For guests whose feet will not fit in the overboots, Yaktrax brand elastic traction cleats are provided. If you think you may need this option, please be sure to wear thick socks and close-toed shoes that can be exposed to ice and snow.

What can I bring on this tour?

You may bring a bag with personal items, but all bags will have to be left at the base in a locked container during the tour. The following items are not permitted on the aircraft: 

• Carry-on bags of any kind (incl. camera bags, purses, backpacks)
• GoPro extension poles or selfie sticks
• iPads, iPad minis, or any other tablets
• Drones
• Animals of any kind (incl. service animals)
• Food or beverages
• Any smoking products including e-cigarettes 

Can I bring my own walking stick or cane?

Personal walking sticks are not allowed on this tour as they tend to slip on the ice. We have glacier trekking poles with spiked bottoms available for use upon request. 

Can I bring my camera?

Yes, you can bring your camera. Camera bags are not allowed and we recommend having a neck strap.

How should I carry my baby on the glacier?

Most guests choose to utilize a baby carrier. If your baby is walking, small boots will be provided for them! 

Can I bring a diaper bag?

No, no bags are allowed in the aircraft. Any necessary items for the baby will need to be stored in someone's pockets. 

Are headphones provided for babies?

Yes, noise-blocking headsets are provided for all guests, including babies.

What should I wear?

Layers are always key in Southeast Alaska during the summer. This should include waterproof outerwear, long pants, gloves, a hat, and sunglasses. We strongly encourage bringing sunglasses as well; the sun's glare off the ice and snow is much stronger than you might expect (even on an overcast day).

How many passengers ride in the helicopter together?

There is a maximum of 6 passengers per helicopter. If there are more than 6 passengers, multiple helicopters will fly at the same time and land on the glacier together. 

What is the seating arrangement in the helicopter?

There are two front seats and four rear seats; FAA safety guidelines require seating positions to be assigned based on weight and balance of all passengers for each helicopter.

What is the temperature on the glacier? 

The average temperature is between 15-20°F cooler than on the ground.

Will I see any wildlife or bears on this tour?

Wildlife is abundant in Southeast Alaska and sightings are possible on any tour, however this is not a designated wildlife tour and nothing can be guaranteed.

Are food and drink included?

Water and hot beverages are available at the helicopter base. No food or drink is provided while on tour.

Are service animals allowed on this tour?

For safety reasons, service animals are not allowed on this tour. 

Are there any physical requirements for this tour?

Guests must be comfortable walking short distances on uneven and occasionally icy surfaces.

Are there restrooms available during this tour?

There are restroom facilities at the helicopter base before you depart on your tour, but there are no restrooms available on the glacier. 

Not seeing answers to your questions?

Check out other frequently asked questions here!

Want to learn more about our glacier tours?

Check out our blog for more details on all of the glacier tours we offer: Alaska Helicopter Tours!