If the tour provider determines that the weather is unsafe to fly, they will first contact you at the phone number you provided at checkout. Based on availability and weather, you may be offered a later tour time, or change to a different tour. If your tour is canceled due to poor weather, your tour will be refunded in full. Refunds are typically issued within 24 hours of the cancellation.

The average temperature is between 15-20°F cooler than on the ground.

We recommend 2 to 3 layers of clothing: including a base layer, warmth layer and wind/waterproof layer. For many guests a warm shirt, pants, and a coat are ideal. Closed-toed shoes, hats, gloves and sunglasses are also recommended. Snow pants and snow boots are not advised. For more detailed packing tips for your Alaskan vacation, check out our What to Pack for Your Alaskan Cruise guide.

Yes, the dogs love human interaction and the mushers will let you get close and snuggly with their team.

For safety reasons, the actual dogsled musher will be driving the dog team. However, during the ride there will be 2 to 3 stops allowing you to rotate positions in the sleds. You may have an opportunity to stand in the musher's position, on the rear sled.

Each sled dog team can accommodate 4 guests. They are pulled in tandem sleds (one sled pulling a second).

Guests must be comfortable walking short distances on uneven and occasionally icy surfaces and comfortable stepping up 16 to 24 inches into the helicopter with limited assistance. If you are confident that you can step into the aircraft, but are concerned about stability while walking on the glacier snow, please contact us to discuss options.

There is a maximum of 6 passengers per helicopter and we operate 1 helicopter per departure time.

There are two front seats and four rear seats; FAA safety guidelines require seating positions to be assigned based on weight and balance of all passengers for each helicopter.

There are no age restrictions for this tour.

Adult and child prices are the same for this tour.

All bags must be stored at the helicopter base and are not allowed on tour. The helicopter base has locked benches at the base for you to securely and safely store belongings while on your tour.

Yes, you can bring your GoPro on this tour and record during flight. No selfie sticks allowed during flight.

Yes, you can bring your DSLR camera on this tour.

There are restroom facilities at the helicopter base before you depart on your tour, but there are no restrooms available on the glacier.

Pricing is based on fully clothed passenger weight. Please select the correct option at checkout:

Standard (1 seat): 1–259 lbs
Standard Plus (1.5 seats): 260–299 lbs
Premium (2 seats): 300 lbs+

Accurate weights (including clothing and boots) are required. Incorrect selections may result in cancellation without refund. All guests are weighed at the helicopter base, and groups may be split between helicopters for safety.

Check out other frequently asked questions here!