If the tour provider determines that the weather is unsafe to fly, they will first contact you at the phone number you provided at check out. Based on availability and weather, you may be offered a later tour time, or to change to a different tour. If your tour is canceled due to poor weather, your tour will be refunded in full. Refunds are typically issued within 24 hours of the cancellation.

The average temperature is between 15-20°F cooler than on the in town.

We recommend 2 to 3 layers of clothing: including a base layer, warmth layer and wind/waterproof layer. For many people a warm shirt, pants, and a coat is ideal. Closed toed shoes, hats, gloves and sunglasses are also recommended. Snow pants and snow boots are not advised.

You will be given the opportunity to run the sled alongside our professional musher if you wish.

Each sled can accommodate 4 guests.

Yes, the dogs love human interaction and the mushers will let you get close and snuggly with their team.

Usually, guests have the opportunity to meet young Alaskan Husky puppies on this tour. However, this is not guaranteed as it depends on when new litters are born, vet appointments, the mushers' schedules, and so on.

Guests must be comfortable walking short distances on uneven and occasionally icy surfaces and be comfortable stepping up 16 to 24 inches into the helicopter with limited assistance. If you are confident that you can step into the aircraft, but are concerned about stability while walking on the glacier snow, please contact us to discuss options.

Children under the age of 2 are not permitted on this tour. Adult and child prices are the same for this tour.

There is a maximum of 6 passengers per helicopter. If your party is larger than 6 passengers, multiple helicopters will take your group and land at the dog sled camp together.

There are two front seats and four rear seats; FAA safety guidelines require seating positions to be assigned based on the weight and balance of all passengers for each helicopter.

All bags must be stored at the helicopter base and are not allowed on tour. Due to safety protocol, we do not allow selfie sticks, iPads, or drones on this tour.

For safety reasons, service animals are not allowed on this tour.

Food and drink are not allowed during the flight and glacier portion of the tour. Exceptions can be made to those with medical needs.

Check out other frequently asked questions here!